Michelle Arena | IT & Cybersecurity Professional
Resume Highlights
- Application Manager with 4 years of combined experience in banking IT, SaaS support, and cybersecurity.
- Manage 10+ enterprise applications for ~100 employees, resolving incidents, deploying fixes, and ensuring compliance across trading, finance, and reporting systems.
- Proven results include reducing project timelines by 70%, automating workflows that saved $80K annually, and sustaining 95%+ end-user satisfaction.
- CompTIA Security+ certified with a B.S. in Cybersecurity (Summa Cum Laude, GPA 3.86/4.0).
- Skilled in Application Management, Identity & Access Management (IAM), SQL/Access, Power Platform, and Cybersecurity tools (Wireshark, Nmap, Autopsy).
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