Experienced in managing client-facing projects, enhancing operational efficiency, and streamlining processes.
Expertise in deploying and configuring property management software solutions, including RentCafe and Voyager.
Skilled in diagnosing and resolving hardware, software, and network issues, providing exceptional customer service.
Excellent interpersonal skills, able to communicate technical information clearly and empathetically.
Skilled in managing user accounts and ensuring that only authorized personnel have access to specific permissions, thereby securing sensitive data and systems.
Skilled in implementing security controls, including input validation to prevent injection attacks, multi-factor authentication for secure access, and role-based controls for least privilege enforcement.
Proficient in using tools like Wireshark, Nmap, and Nessus for effective vulnerability scanning and remediation.
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